Features
Streamlined Workflows: Call takers and dispatchers can access 9-1-1 and CAD controls from one application using a single keyboard and mouse, enabling them to answer a call, create an incident, dispatch and release a call in as few as four simple keystrokes.
Improved Operator Focus: The intuitive user interface provides seamless access to NG9-1-1 call control features, along with the ability to initiate common functions from the PremierOne™ CAD command line – helping to minimize keystrokes, reduce errors and speed response.
NG 9-1-1 Enabled: Built on a standards-based, NG9-1-1 platform that is aligned with NENA i3 standards, agencies can handle citizen texts and voice calls simultaneously today while laying the foundation to meet next generation multimedia demands.
Enhanced Information Sharing: Pair PremierOne NG9-1-1 Call Control with an ASTRO® 25 system and our Advanced Messaging Solution to easily share the most relevant content from an incident such as dispatcher notes or or key potions of citizen texts directly to a first responder's radio.
Key Users
Call Taker
Use a single keyboard and mouse for all of their workflows.
Dispatcher
Reuse 9-1-1 call data for minimal data rentry.
System Administrator
A single client training package reduces training costs.
