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When a child goes missing at a shopping center, how do you find them? When a child goes missing at a shopping center, how do you find them? When a child goes missing at a shopping center, how do you find them?

When a child goes missing at a shopping center, how do you find them?

Connecting your technology, staff and public safety personnel to oversee shopping center operations, communicate efficiently, and share vital situational data for a secure shopping experience.

Safer outcomes require a unified approach

When safety is at stake, people and technologies must come together to detect, respond and resolve incidents.

Detect

Shopping center security tracks missing child

A lively weekend shopping trip turns to distress as a family reports their son missing at the shopping center. After describing their son and what he was wearing - a red jacket - security runs a search through the video security system using the description. The system quickly identifies footage showing the child leaving with an unrecognizable adult.

Products that make it possible

H6A Dome camera

H6A Dome camera

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Avigilon Unity Video

Avigilon Unity Video

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MOTOTRBO R2

MOTOTRBO R2

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Respond

Security tightens exits, alerts police

Realizing a possible case of abduction, the shopping center security team springs into action - sharing the missing child's details including his clothing and last seen area among the security staff. Simultaneously, they also decide to contact the police with the pressing concern.

Products that make it possible

Avtec Scout

Avtec Scout

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 MOTOTRBO ION

 MOTOTRBO ION

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DIMETRA Connect

DIMETRA Connect

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DCX9000

DCX9000

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Live video feed and unified communication across teams

The dispatcher who is notified creates an incident and assigns nearby units to respond. With access to real-time shopping center video security feed, they bridge center security with incoming first responders on a unified talkgroup and implement a geofence ensuring seamless communication across teams.

Products that make it possible

PremierOne CAD

PremierOne CAD

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DCX9000

DCX9000

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MOTOTRBO R7

MOTOTRBO R7

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DIMETRA Connect

DIMETRA Connect

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Appearance search aids in safe recovery

Leveraging appearance search, the security officer is able to locate the missing child walking with the suspect towards a parked car at the far end of the shopping center’s parking lot. Responding officers converge on the location, apprehending the suspect before he could drive off. Although the child is scared, he was unharmed.

Products that make it possible

Avigilon PTZ Cameras

Avigilon PTZ Cameras

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Avigilon Unity Video

Avigilon Unity Video

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Avtec Scout

Avtec Scout

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Resolve

Case report compiled and sent for prosecution

Officers generate an incident report and record witness statements and their narratives. The control room exports video of the event from the building and adds it to the case created by the incident report. Officer body camera footage is also automatically added. Everything is redacted, packaged up and sent to local prosecutors.

Products that make it possible

VideoManager

VideoManager

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Avigilon Unity Video

Avigilon Unity Video

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Build your successful strategy for retail safety.

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