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Services for MOTOTRBO Systems

Choose the level of services you need to ensure operational continuity and the uninterrupted availability of your MOTOTRBO system.

ESSENTIAL: Technical support when you need it for maximum efficiency in the maintenance and restoration of your MOTOTRBO system.

ADVANCED: Monitor and update your network and improve the response and continuity of your MOTOTRBO Capacity Max system.

 

BROCHURE ESSENTIAL SERVICES
BROCHURE ADVANCED SERVICES

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Services for MOTOTRBO Systems
Essential
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Services for MOTOTRBO Systems

Essential: New Infrastructure

Overview

     

     

     

    It is not always possible to prepare for every incident in the system that may arise. The components may fail over time and cause interruptions.

    With the ESSENTIAL service, you have access to resources and Motorola technical support staff for maintenance and troubleshooting, when you need it.

     

Features

Network hardware repair: Allow our factory trained and properly certified technicians to detect and solve problems, analyze, test and repair your equipment in our centralized facilities.

Two days of support by Motorola Solutions system technologists: This level of support will be available during the entire period of validity of the contract to be used when you need it once the service is implemented.

Technical support: Our expert technicians are available 8 hours a day, 5 days a week, from Monday to Friday at local time and 24 hours a day, 7 days a week, 365 days a year, for cases of severity 1, for help you detect and solve network problems.

 

  • SISTEMAS MOTOTRBO™

    MOTOTRBO Systems

    The next generation of professional two-way radios is already here, offering better performance, more productivity and great value.

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Services for MOTOTRBO Systems
Advanced
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Services for MOTOTRBO Systems

Overview

     

     

     

    Maintaining the critical infrastructure of your network requires more attention as technology evolves and the risks associated with security increase.

    Advanced Services help you monitor and update your MOTOTRBO Capacity Max system to improve response and continuity. Our qualified technicians analyze and diagnose your network, offering a quick response to any problem that may arise in the system.

Features

    Hardware and Software Updates: Achieve to extend the life cycle of your MOTOTRBO Capacity Max system with the network updates you need and the change management and implementation services, as well as the latest features and software improvements.

    Monitoring network events: Connect to your infrastructure securely and without limitation to detect and resolve network problems.

    Network hardware repair: Allow our factory trained and properly certified technicians to detect and solve problems, analyze, test and repair your equipment in our centralized facilities.

    Three days of support by Motorola Solutions system technologists: This level of support will be available during the entire validity period of the contract to be used when you need it once the service is implemented.

    Technical support: Our expert technicians are available 8 hours a day, 5 days a week, from Monday to Friday at local time and 24 hours a day, 7 days a week, 365 days a year, for cases of severity 1, for help you detect and solve network problems.

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Services for MOTOTRBO Systems
Resources
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Services for MOTOTRBO Systems

Brochures

Infographics

    • Essential Services for MOTOTRBO Systems

      Updated 2017/06/30 | PDF 421.02KB

      When the unpredictable happens to your network, Essential Services provide you with access to technical support teams and resources for troubleshooting and maintenance. Two levels of support provide flexibility to match your requirements.

    • Advanced Services For MOTOTRBO Capacity Max Systems

      Updated 2017/06/30 | PDF 518.97KB

      Advanced Services help you monitor and update your network to improve response and continuity. Our qualified technicians analyze and diagnose your network, providing fast response to system issues.

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