Selector Tool
SELECT ALL THAT APPLY BELOW.
NETWORK HARDWARE
REPAIR
AVOID SYSTEM
OBSOLESCENCE
REMOTE SECURITY
PATCHING
NETWORK EVENT
MONITORING
END-TO-END EVENT
MANAGEMENT
SLAs FOR
RESTORATION
PREVENTIVE
MAINTENANCE
ONSITE
SUPPORT
TREND
ANALYSIS
ESSENTIAL
ESSENTIAL PLUS
ADVANCED
ADVANCED PLUS
PREMIER
FIND THE RIGHT LEVEL OF SERVICES
TO HELP YOU ACHIEVE YOUR PERFORMANCE GOALS
Basic Support When You Need It
Technical support when and where you need it, so you can maintain and restore your system.
When the unpredictable happens to your network, Essential Services provide you access to our
Technical Support teams and resources for troubleshooting and maintenance.
Additional Field Services to Minimize System Downtime
Technical support when and where you need it, so you can maintain and restore your system.
Essential Plus includes all the services in Essential along with our onsite support to help you
minimize unexpected downtime and quickly respond to network issues.
Efficiently Update Your Technology
Rely on Motorola's expert service teams to help extend the lifespan of your network with
planned upgrades and annual preventive maintenance of your infrastructure.
With Advanced Services, you receive the necessary network upgrades, implementation and
change management services required to maintain your network at the highest level of support,
plus routine testing and alignment of your network components to improve system efficiency
and minimize downtime
Remote Incident Management
Rely on us to monitor your network, providing improved network response and continuity.
Advanced Plus includes all the services in Advanced along with network event monitoring and
remote security patch installation. All network issues are monitored, analyzed and rapidly
resolved by our highly-trained staff proactively around-the-clock. Pre-tested, security updates
are also remotely applied by our certified security experts to help maintain the operational
integrity of your network and minimize cybersecurity risk.
Maximize Performance and Reduce Risk
Transfer day-to-day operational management of all or part of your mission-critical system and technologies to our experienced, managed professionals focused on ensuring availability and maximizing performance.
Premier services are tailored to address your performance goals based on defined Service Level Agreements (SLAs) and relieve you of the financial and operational risks of managing your communication system. We will be fully accountable for guaranteed performance and assured outcomes 24x7x365, enabling your staff to focus on core tasks and objectives.