Customer Notification Center
What we know
Motorola Solutions is aware of PSIRT advisory FG-IR-22-398 issued by FortiGuard. Motorola Solutions uses Fortinet products in some solutions that we sell and offer as a service, and we take this matter very seriously.
What we are doing
We are currently conducting a thorough analysis to determine exposure and mitigate risk. The Public Safety Threat Alliance, a Motorola Solutions-led information sharing and analysis organization, continues to monitor the potential impact of this vulnerability to public safety, and our Security Operations Center has implemented detective controls to monitor for any indicators of compromise in customers that we provide with security monitoring. Additionally, our solutions that are offered as a service are actively working to apply mitigations to keep you safe.
Click on the technology notifications below to view impact by product.
Notifications by Technology
Command Center Software
Video Security & Access Control
What you can expect from us
Motorola Solutions will remain diligent in monitoring the situation and will be reaching out to our customers with guidance. Please continue to refer back to this web page for the most recent information. If you have any questions, including questions on specific Motorola Solutions products or services, please contact your local account management team member.
What you can do
As a general practice, we strongly recommend that Motorola Solutions customers regularly take the following steps to protect their systems:
Use only supported configurations in Motorola Solutions products.
Apply all updates provided by Motorola Solutions and other vendors as soon as possible.
Review user and administrative accounts to ensure no unauthorized accounts are present.
When possible, do not allow internet exposure for mission-critical devices and/or systems; when internet exposure is required, always apply strong security controls.
Monitor FortiGuard PSIRT advisories and the DHS Cybersecurity & Infrastructure Security Agency’s (CISA) vulnerability note.