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Emergency Call Handling
“I am the first, first responder in what can be the worst moment of someone’s life.”
Enable call takers to more easily handle calls for service through reliable systems that quickly locate callers, unify workflows and integrate text and data.
A lifeline for the call no one wants to make.
Calling the emergency services can be the worst day of someone’s life. Call takers rely on software that leads them to the right response, every time, because every second counts.
Increase efficiency
Automate processes to better manage staffing and overcome training challenges.
Streamline workflows
Simplify tasks, save time, and gain intelligence and flexibility.
Reduce risk
Maximise performance, increase security and protect your control centre against cyber threats.
Emergency Call Management Solutions
Move information faster and reduce the strain on critical personnel.
CRS ICCS
By combining telephony functionality and radio dispatch capabilities into one platform, CRS ICCS enables operators to quickly connect members of the public with the help they need.
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VESTA emergency call handling software
Streamline staffing and training challenges, and increase efficiency. This powerful call handling solution can be integrated with next-generation dispatch consoles for a powerful, end-to-end public safety solution.
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