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Simplify your communications with seamless integration from a single platform.
Streamlined workflows give operators the ability to communicate quickly and control the situation. CRS puts the operator in full control giving the flexibility to manage multiple calls simultaneously, empowering operators to choose who they speak with, how and when.
Designed around the concept of future proof technology, as a solution that is continuously evolving, never becoming out-of-date with customer-focused development and feature enhancements to support operators without the need for more IT resources.
A browser-based architecture means operators can access the control room by logging on from any location with a secure connection to set up mobile command posts, or work from other locations when there is an immediate need for additional staffing.
Seamless integration of features and functionality into a unified, intuitive and easy to use browser-based platform, putting the operator in full control of communications
Enables operators to answer incoming emergency telephone calls, monitor the call queue and call priority and manage multiple calls.
Operators can select and monitor talkgroups, view radio status and communicate with responders by talkgroups, individual calls and text.
A fully digital audio path provides superior audio clarity and quality for effective communication. Supports the use of COTS audio accessories.
All calls, both telephone and radio, are automatically recorded and saved for up to 30 days and can be easily managed for reporting and accountability purposes.
Agency-managed contacts directory provides comprehensive information for all contacts and ‘hot keys’ to allow operators to easily initiate calls.
Operators can select the view through which communication is achieved for radio, telephony, text messaging or status messages.
As a hosted service, CRS is scalable to meet your agency’s needs, with flexible licensing and the ability to add or remove available user seats as needed.
CRS is designed to make your incident response workflow intuitive, faster and focused.
Control Room Solution is an Integrated Communication Control System that will streamline your workflows
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Call Assist is an intuitive contact management experience within CRS that ensures emergency calls are handled efficiently and effectively
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Respond faster with a modern browser-based dispatch system. Manage the incident from start to finish for improved outcomes.
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A new approach to enhancing operational capabilities, improving service delivery and minimising costs across fire and rescue services by sharing one platform
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