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CRS Integrated Communications Control System CRS Integrated Communications Control System CRS Integrated Communications Control System

CRS Integrated Communications Control System

CRS Integrated Communications Control System (ICCS) is a browser-based software solution that integrates all your communications into one intuitive and unified response system, streamlining your workflows

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Streamline your mission-critical communications

Simplify your communications with seamless integration from a single platform.

Streamlined workflows

Streamlined workflows give operators the ability to communicate quickly and control the situation. CRS puts the operator in full control giving the flexibility to manage multiple calls simultaneously, empowering operators to choose who they speak with, how and when.

Simplified evolution with future proof technology

Designed around the concept of future proof technology, as a solution that is continuously evolving, never becoming out-of-date with customer-focused development and feature enhancements to support operators without the need for more IT resources.

Operational flexibility

A browser-based architecture means operators can access the control room by logging on from any location with a secure connection to set up mobile command posts, or work from other locations when there is an immediate need for additional staffing.

User research. Proven experience. Better outcomes

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4M calls managed

Over 4 million emergency calls answered and managed per year

38-million-plus-64 Created with Sketch.

2K hours of research

More than 2000 hours of end user focused research and human led design

27% faster response

999 Calls dealt with 27% faster with 32% fewer user interface interactions with Call Assist

Want to learn more about our Control Room Solution?

Resources

Product information

Control Room Solution brochure

Streamline your workflows with Control Room Solution

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Transforming Command and Control

Policing Insight article looks at how

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Save seconds. Save lives.

CRS helps prevents a life threatening situation

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The future Command and Control room

Webinar hosted by Bernard Rix, Publisher of Policing Insight

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CRS for Fire & Rescue Services

CRS saves seconds and lives.

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Streamline your control room workflow