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Return Material Authorization (RMA) Request Form

License plate recognition camera systems

Instructions

To submit a return material authorization (RMA) request to the Mobile Video Repair Support Team for license plate recognition products, please call 925-398-2079, option 6 or email alpr.mvrepair@motorolasolutions.com to create a case and include the following information:

  • Account Name

  • Account Number

  • POC - First & Last Name-Email-Phone #

  • Ship to and Bill to Address

  • Model Name

  • Model Number

  • Serial Number

  • Issue of the unit

  • Original SD Number

    • * Please note that incorrect or incomplete information may delay your request

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