How does human-centered design thinking improve mission-critical solutions?
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The power of great design
Create a safer world for your community by utilizing intuitive products and applications designed around the human experience - from ideation to implementation.
Helping Keep People Safer Through Great Design
For us, human-centered design is more than just a hashtag. It’s integral to everything we are and everything we do, from our outside-in approach we use in research to the human-centered technology we build for the critical moments you face every day.
Your Mission is Our Mission
We share the same drive to make the world a safer place. We come to work with confidence that our efforts have a direct impact on the safety of our communities.
Your Experience is Our Experience
We look at each problem holistically to understand the surrounding context. Hand-in-hand, we highlight hidden complexities and envision potential solutions.
Your Success is Our Success
We develop familiar and intuitive solutions that augment human capabilities, reduce the cognitive load and simplify the job, all on a consistent user interface.
The Benefits of Human-Centered Design
We are setting the standard for how safety personnel experience the applications and equipment they use every day, whether it’s routine reporting or a life-or-death situation. Our human-centered design approach helps us uncover the underlying challenges that interfere with your success and develop intuitive solutions to help you better meet those challenges.
Intuitive solutions
We develop intuitive solutions that augment human capabilities and reduce the learning curve.
Simplified Workflows
Our products simplify the job to be done, especially when it matters most.
Reduced cognitive load
Our insights into high velocity human factors (HVHF) mean that in high-stress situations, our solutions only present the most pertinent information in a highly accessible manner.
Our Human-Centered Design Process
As a company, we invest heavily in research. Our unique outside-in approach to problem solving is essential and our dedicated resources and countless hours of research are truly unmatched in the industry. We believe that design is a collaborative endeavor. Together, we envision solutions and potential futures by aggressively challenging assumptions.
Curiosity and Humility
We approach customer challenges with curiosity and humility because we know you work in high-stress circumstances that we will never experience.
Immersive Research
We work alongside you, using immersive research to discover gaps and hidden complexities we might never find on our own.
Continuous Innovation
We continue to learn and iterate even after delivery to ensure that solutions keep meeting your team’s ever evolving needs.
Join an award-winning team of designers and help shape a safer world.
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"We never want the products we build to dictate the workflows of our customers. We want the workflows of our customers to dictate the products we build."
"What I want as an officer is somebody behind the reasoning of the software, behind why it looks and functions as it does. And I trust that that reasoning had research behind it."
"I want to make sure that our designs are backed by our users. We're not making these decisions on our own. We're not the experts. We want our own customers to validate that what they're using is the right thing."