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To stay on top of constant change, you need emergency call handling and mapping software that is reliable, continues to innovate and makes the telecommunicator’s job easier. VESTA delivers all three and more so you can protect with confidence.
Trusted by thousands, serving 60% of all PSAPs in the U.S.,
VESTA call handling software offers PSAPs proven technology that increases productivity and continually strengthens how you serve the public.
CommandCentral Smart Transcription turns the audio from 911 calls into data you can use real-time. Verify caller information, monitor 911 calls and preserve call transcripts for post call analysis. Transcription and translation at your fingertips.
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CommandCentral Aware for 911 simplifies the work telecommunicators must do to locate the 911 caller. Increase their ability to respond quickly and accurately with greater situational awareness – all with one map.
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CommandCentral Citizen Input allows telecommunicators to receive streaming video from 911 callers in a controlled environment with data they can use to better protect the public and first responders. Give the telecommunicator a sense of closure they may not have had before.
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Your mission-critical systems must be fully available and resilient to cyberattacks. Security elements like antivirus or firewalls are no longer enough. The VESTA 911 Cybersecurity Services provide the technology to detect and contain cyberattacks before they harm your PSAP.
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