MANAGED & SUPPORT
SERVICES SELECTOR
SELECT ALL THAT APPLY BELOW.
NETWORK
HARDWARE
REPAIR
AVOID
SYSTEM
OBSOLESCENCE
REMOTE
SECURITY
PATCHING
NETWORK
EVENT
MONITORING
END-TO-END
EVENT
MANAGEMENT
SLAs FOR
RESTORATION
PREVENTIVE
MAINTENANCE
PREDICTABLE
SERVICE
COST
TREND
ANALYSIS
ESSENTIAL
ESSENTIAL PLUS
ADVANCED
ADVANCED PLUS
PREMIER
FIND THE RIGHT LEVEL OF SERVICES
TO HELP YOU ACHIEVE YOUR PERFORMANCE GOALS
Basic Support When You Need It
Technical support when and where you need it, so you can maintain and restore your system.
When the unpredictable happens to your network, Essential Services provide you access to Motorola's Technical Support teams and resources for troubleshooting and maintenance.
Additional Field Services to Minimize System Downtime
Technical support when and where you need it, so you can maintain and restore your system.
Essential Plus includes all the services in Essential along with Motorola's field services to help you minimize unexpected downtime and quickly respond to network issues.
Remote Incident Management
Rely on us to monitor and update your network, providing improved network response and continuity. With Advanced Services, you get fast response to network issues by our qualified technicians who analyze and diagnose your network, as well as deliver routine maintenance.
Efficiently Update Your Technology
Rely on Motorola's expert service teams to help mitigate downtime and ensure system continuity.
Advanced Plus - includes all the services in Advanced - helps extend the lifespan of your network with planned upgrades, implementation and change management services required to maintain your network at the highest level of support.
Maximize Performance and Reduce Risk
Transfer day-to-day operational management of all or part of your mission-critical system and technologies to our experienced, managed professionals focused on ensuring availability and maximizing performance.
Premier services are tailored to address your performance goals based on defined Service Level Agreements (SLAs) and relieve you of the financial and operational risks of managing your communication system. We will be fully accountable for guaranteed performance and assured outcomes 24x7x365, enabling your staff to focus on core tasks and objectives.