Share this story
Connected technology helps Nampa police do more with less
Connected technology helps Nampa police do more with less
Nampa Police Department's integrated technology ecosystem has aided in crime prevention, response times, and overall officer safety.
- Law Enforcement
- Voice & Computer Aided Dispatch
- Situational Awareness
- Records & Evidence
Invested in force-multiplying solutions
By investing in technology seamlessly connected with their Flex suite, Nampa Police Department has overcome resource constraints, improved efficiencies and provides real-time intelligence to the field.
Invested in force-multiplying solutions
By investing in technology seamlessly connected with their Flex suite, Nampa Police Department has overcome resource constraints, improved efficiencies and provides real-time intelligence to the field.
About Nampa, Idaho
Nampa is one of the fastest-growing cities in Idaho, with its population increasing by roughly 5,000 people each year. This rate of growth is outpacing the increase in available resources, adding to the strain on everyone from dispatchers to patrol units to evidence technicians.
The Challenge
Amid shrinking budgets and a smaller-than-ideal workforce, the Nampa Police Department needed to augment existing systems and processes with innovative, cost-effective technology.
The Solution
For more than 20 years, Nampa has been using Flex to easily share information throughout the department with one integrated system. Dispatchers, officers in the field and record management staff are all on the same page every step of the way, meaning nothing gets missed and the incident response is timely and effective. Still, Flex is only part of the solution.
Nampa Police Department established the Integrated Crime Center in partnership with the City of Nampa Traffic Division to unify departments and assist in solving crimes, resolving incidents and improving situational awareness. It invested in technology to provide force-multiplying support to officers in the field.
A key part of the Integrated Crime Center is the Real-Time Crime Center, which provides real-time intel to Nampa police officers out in the field.
Integrated Command Center
Providing a unified data flow from incident to evidence
RTCC officers use CommandCentral Aware to enhance tactical planning for major events and share critical video during incidents such as traffic accidents.
CommandCentral solutions
Nampa’s ecosystem of technology extends beyond the Integrated Command Center. Officers use the CommandCentral Responder mobile app to gather evidence in the field. The app automatically uploads images and links them to incidents, streamlining evidence collection and storage in CommandCentral Evidence. This connected technology ecosystem improves data sharing, communication, and overall efficiency.
Connected ecosystem for safer communities
By evaluating its systems, identifying areas for improvement and seeking out partnerships and resources to implement innovative solutions, Nampa PD has developed an integrated ecosystem that has enhanced its services. The department uses technology as a force multiplier to help keep officers safe, reduce crime and improve response times.
From Flex to CommandCentral, Nampa PD is utilizing connected solutions that help it keep up with a growing population and the increasing need for its vital services
The result is a safer Nampa
Brandon Feldman, RTCC Officer
“The technology that we’re using has helped us do our jobs more efficiently. It’s led to more case resolution, which is highly important for the citizens of our city. It has saved hundreds of man hours on the back end for our officers, which helps us do our jobs more efficiently and be able to process cases in a more timely manner to get justice for our citizens.”
Real customers. Real stories.
Discover other similar cases by product and industry.
City of Yonkers adopts integrated technology ecosystem
Yonkers applies precision policing and grows community transparency with the deployment of the Motorola Solutions integrated technology ecosystem.
Eaton County Sends Geo-Targeted Alert
Eaton County, MI, utilizes Rave Alert to effectively segment emergency notifications, boosting relevance and resident engagement.
Better Communication Leads to Faster Responses
Montgomery County, TX, enhances emergency communication with Rave Alert and Smart911 during crises, and implements Rave Panic Button for school safety.