Motorola Solutions radio licensing support
Motorola Solutions radio license systems now require user authentication. Visit connect.motorolasolutions.com and log in using your Partner Hub, Customer Hub or MyView credentials. Request and enter a code, which will be delivered via email. If you do not have an account and credentials or need assistance, contact information is below.
Channel Partners
If your company is already an authorized partner with Motorola Solutions and you don't have credentials, please contact your PartnerEmpower Partner Administrator, who can provide you access with the correct permissions. If you are unsure of your company's affiliation with Motorola Solutions or do not know your Partner Administrator, please contact us for assistance at either partners.na@motorolasolutions.com or call (toll free) 800-927-2744. Please also use this contact information for any other question related to the radio licensing portal.
ASTRO Customers
To create an account and credentials, register on the Motorola Solutions website. For all other questions related to radio licensing, please call 800-MSI-HELP.
Read the FAQ
Distributors and T1 Channel Partners
If you have a direct purchasing PartnerEmpower agreement and don't have credentials, please speak to the PartnerEmpower Partner Administrator in your company, who can provide you with the correct permissions. If you do not know who your company Partner Administrator for PartnerEmpower is, or have questions related to radio licensing, please contact the regional support team.
T2 Channel Partners
To create an account and credentials, please contact your local distributor. For questions related to radio licensing, please contact the regional support team.
PCR Customers, ASTRO Customers and TETRA Customers
If you have purchased your radio solution through a channel partner, please contact them to create an account and credentials or for questions related to radio licensing.
If you have purchased your radio solution directly from Motorola Solutions, to create an account and credentials or for support and questions related to radio licensing, please contact regional support as detailed below.
United Kingdom
English
Austria
German
Denmark
English
France
French
Germany
German
Israel
Hebrew
Netherlands
English
Poland
Polish
Saudi Arabia
English
South Africa
English
Spain
Spanish
Sweden
English
Ukraine
Ukrainian
United Arab Emirates
English
United Kingdom
English
Austria
German
Denmark
English
France
French
Germany
German
Israel
Hebrew
Netherlands
English
Poland
Polish
Saudi Arabia
English
South Africa
English
Spain
Spanish
Sweden
English
Ukraine
Ukrainian
United Arab Emirates
English
Distributors and T1 Channel Partners
If you have a direct purchasing PartnerEmpower agreement and don't have credentials, please speak to the PartnerEmpower Partner Administrator in your company, who can provide you with the correct permissions. If you do not know who your company Partner Administrator for PartnerEmpower is, or have questions related to radio licensing, please contact the regional support team.
T2 Channel Partners
To create an account and credentials, please contact your local distributor. For questions related to radio licensing, please contact the regional support team.
PCR Customers, ASTRO Customers and TETRA Customers
If you have purchased your radio solution through a channel partner, please contact them to create an account and credentials or for questions related to radio licensing.
If you have purchased your radio solution directly from Motorola Solutions, to create an account and credentials or for support and questions related to radio licensing, please contact regional support as detailed below.
Australia
English
Mainland China
Mandarin
Hong Kong SAR
English
India
English
Indonesia
English
Japan
Japanese
Malaysia
Malaysian
New Zealand
English
Philippines
English
Singapore
English
South Korea
Korean
Taiwan
Mandarin
Thailand
English
Australia
English
Mainland China
Mandarin
Hong Kong SAR
English
India
English
Indonesia
English
Japan
Japanese
Malaysia
Malaysian
New Zealand
English
Philippines
English
Singapore
English
South Korea
Korean
Taiwan
Mandarin
Thailand
English
Distributors and T1 Channel Partners
If you have a direct purchasing PartnerEmpower agreement and don't have credentials, please speak to the PartnerEmpower Partner Administrator in your company, who can provide you with the correct permissions. If you do not know who your company Partner Administrator for PartnerEmpower is, or have questions related to radio licensing, please contact the regional support team.
T2 Channel Partners
To create an account and credentials, please contact your local distributor. For questions related to radio licensing, please contact the regional support team.
PCR Customers, ASTRO Customers and TETRA Customers
If you have purchased your radio solution through a channel partner, please contact them to create an account and credentials or for questions related to radio licensing.
If you have purchased your radio solution directly from Motorola Solutions, to create an account and credentials or for support and questions related to radio licensing, please contact regional support as detailed below.
Argentina
Spanish
Brasil
Portugese
Chile
Spanish
Costa Rica
Spanish
Ecuador
Spanish
Mexico
Spanish
Peru
Spanish
Venezuela
Spanish
DID Spanish
Spanish
DID English
English
Argentina
Spanish
Brasil
Portugese
Chile
Spanish
Costa Rica
Spanish
Ecuador
Spanish
Mexico
Spanish
Peru
Spanish
Venezuela
Spanish
DID Spanish
Spanish
DID English
English