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Serving over 55% of PSAPs in the U.S., VESTA Emergency Call Handling offers control rooms technology that helps you better protect the people you serve.
VESTA offers advanced telephony functions like Automatic Call Distribution and dynamic conferencing. Features like Automated Abandoned Callback, Queue Selector and Queue Display, help operators and supervisors save time, reduce stress and speed response.
Control room supervisors can quickly adapt to changing operational requirements by configuring applications, information and workflows for each operator role.
VESTA’s integrated cybersecurity services proactively identify weaknesses through continuous vulnerability scanning to enable faster responses to cyberattacks. Consistent monitoring provides intelligence for extensive visibility into threats.
VESTA’s integrated cloud solutions offer new functionality to better serve the public. Mapping, real-time call transcription and receiving media from the public, allows the operator’s to respond with greater intelligence and situational awareness.
Learn more about the features and benefits of VESTA Emergency Call Handling software.