Overview
APX Device Managed and support services
Radio performance is critical for effective mission-critical operations. Your users rely on their radios to be available and connected. You and your radio users count on the radio to operate at optimal efficiency. To help support the performance of your APX radio fleet and maximize the value of your investment, we offer a variety of services and tools for radio hardware and programming to meet your radio fleet needs.
Services
Hardware repair
Accidental damage
Device technical support
MyView Access
Programming tools on-site setup and training
Preventive maintenance
On-demand codeplug updating
On-demand firmware updating
Capabilities
Essential services
Our essential services offer the basic support from our service experts needed to efficiently manage your radio fleet. As technology evolves, hardware repair and technical support capabilities are some of the critical service capabilities that are needed for your mission-critical communication systems to work optimally.
Programming solutions
Maintaining and programming radios is vital to keep your radio fleet current and secure. Without streamlined processes and tools you can spend countless hours managing radio configuration files, making firmware updates and going through distributed radio fleet databases.
Tailored services
To maximize your radio fleet investment, we offer additional services to keep your radio hardware and software in top condition. From physical inspection and cleaning of radios to component alignment, preventive maintenance on your radio components can help extend the life of your devices. With on-demand codeplug and firmware updating, regular release software updates protect and enhance operations to extend the lifespan of your APX two-way radios.
