Assist saves time. Time saves lives.
AI for public safety: accuracy, speed and protection.
The time for AI in public safety is now.
The time for AI in public safety is now.
Public safety is at a tipping point: more data than ever, fewer people to act on it. This isn't just AI; this is mission-critical intelligence. Built with the resiliency your operations demand, serving a unified thread of intelligence from the command center to the tactical edge.
Built for the mission. Human-led. AI-assisted.
Accountability cannot be outsourced. In public safety, every decision must withstand the highest level of scrutiny.
Motorola Solutions believes AI should assist, not replace, human judgment. Our commitment to the ethical use of AI in public safety is built on a human-first approach, grounded in trust and transparency. We keep people at the center of consequential decisions and enable AI traceability.
Reclaim the time to protect.
Public safety isn't found behind a desk; it’s built in the communities you serve. AI for public safety solutions, such as call transcription and report filing, reduces busywork, enabling responders to focus on community engagement.
Empower your frontline with Assist. It supports dispatchers by automating coordination and communication, cutting response times by up to 35%. For officers tied up behind a keyboard, Assist reduces administrative burden by recovering crucial hours per officer per week.
A unified thread of intelligence.
In the chaos of an emergency, one crucial detail can change everything.
Assist bridges the high-pressure gap between the 9-1-1 call taker and dispatch. Raw audio becomes the intelligence to deploy resources with speed and context.
En route and on scene, Assist empowers responders with eyes-up safety; voice-activated queries and alerts, automated translations and tagging.
When the incident ends, Assist collates and verifies data across the agency, reducing hours of paperwork to minutes of review.
You’ve got questions. Assist Chat has answers.
A standalone, browser-based application to resolve questions instantly from anywhere. Assist Chat is a best-in-class Gen AI experience that enables your personnel to securely upload content for summarization, access permitted incident data and query agency policies all within a data-secure environment.
Just ask ViQi
Assist provides help where and when you need it. For personnel in the field, that is often "away from my vehicle" and "in the middle of an incident". When typing is not an option, just ask ViQi®. ViQi can help with radio adjustments, database checks, on-scene translation, location information and much more. She is here to Assist.
“ViQi, tag this video as speeding.”
Using the new SVX video remote speaker microphone to capture incident video? Just press the ViQi button on the RSM and ask her to tag the video with the appropriate incident type. Once uploaded, the related retention period is automatically applied.
“ViQi, look up Texas plate Victor Alpha Kilo 117.”
Calling Dispatch for database checks adds to their workload. Going back to your vehicle to check yourself is distracting and adds to the duration of the incident. ViQi can help. Just give her the license plate, VIN or driver’s license information and she will look it up for you.
“ViQi, where am I?”
Occasionally, you may find yourself in unfamiliar surroundings. Apprehending a suspect after a long foot pursuit. Covering a new beat on the other side of the city. If you look around and realize you don’t know where you are, don’t worry. ViQi knows. Just ask her.
“ViQi, change zone to LOCAL, channel to TAC ONE.”
APX radios are known for their human-centered design, including knob designs that help users find, identify and adjust radio settings without taking their eyes off the situation. Now it’s even easier - just key up and ask ViQi to make the necessary changes.
FAQs about AI for public safety
AI can play a crucial role in improving public safety, as AI saves time and time saves lives. Public safety is often "data-rich but insight-poor." AI can help bridge this gap by quickly synthesizing vast amounts of raw data — like 911 audio, radio traffic and video feeds — into insights public safety agencies can act upon. This helps teams identify threats often before they escalate, automate the burden of administrative reporting and get critical information to the field in seconds, not minutes. Contact an expert
We believe AI must be responsibly designed for mission-critical contexts in order to reliably assist people - and supercharge human capability - in critical moments of safety or security. At its core, we design AI to maximize human strengths like judgment and reasoning, and to adapt to changing roles, tasks, risk levels and cognitive states.
The Motorola Solutions Technology Advisory Committee (MTAC) is a diverse and multidisciplinary group that advises the company on the responsible and ethical use of our technologies, including the use of data and AI. MTAC works to ensure our innovations remain aligned with our purpose and values, and that accuracy, inclusivity, transparency and fairness are inherent in our solutions. Learn more
AI for public safety can help solve key challenges. The technology can expedite emergency response by providing critical information to first responders quickly. AI can also detect potential threats that could impact community safety and support investigations by streamlining data analysis.
Another challenge that AI helps solve for public safety is enhancing community trust and accountability. When AI is implemented with transparency, it can support fair policing practices and provide peace of mind for communities. Contact an expert
The public safety sector is adopting AI technologies, such as natural language processing (NLP) and machine learning, to enhance efficiency and improve response times.
Public safety answering points use NLP to support call handling by translating and transcribing calls, while flagging keywords that determine incident urgency.
In the field, AI can help officers craft their reports, cross-checking accuracy and flagging discrepancies across multiple sources of incident intelligence, such as 911 calls, radio transcripts and video security footage.
Moreover, public safety agencies use machine learning to analyze data, flag unusual activity and automatically detect and alert operators to potential threats in real time. Contact an expert
We don’t build AI as an add-on; we build it into the networks your entire operations depend on.
Grounded in the mission-critical radio “lifeline,” and orchestrated across broadband, MANET, low Earth orbit (LEO) satellite and WiFi networks, we’re operationalizing intelligence across your environment from the cloud to the edge.
This foundational backbone provides the scale, security and redundancy that public safety demands, helping keep AI “on and always working” wherever you go. Contact an expert
Responsible AI means that AI technology is developed and used ethically and transparently to benefit society. This includes minimizing biases, prioritizing privacy and maintaining accountability in AI-informed decisions. To help avoid blind trust and overreliance in AI’s outputs, we design AI with ‘good friction’ - technology guardrails - so humans remain the ultimate decision makers. Contact an expert
At Motorola Solutions, we design AI systems with trust and transparency at the forefront, prioritizing human decision-making while safeguarding data privacy and ethical standards. Building trust in AI systems requires transparency in how they work and the data they use. We deliberately design our AI to be:
- Accountable: You can easily see, check and override AI recommendations.
- Contextual: You receive information tailored to your specific role, task and situation.
- Engaging: You stay actively involved to guard against your blind trust in AI, supported by built-in technology guardrails that help you remain the ultimate decision-maker.
- Tangible: You understand how the AI reached its conclusions and can see the sources from which it collated information. Contact an expert