Solving for safer retail
Our safety and security ecosystem helps retailers to work smarter and safer. From communications to video capture, our solutions can enhance customer experiences and create safer retail environments.
Transforming retail environments with advanced technology
Retailers face a number of challenges whilst striving to deliver optimal customer service and Motorola Solutions’ technology is designed to help address such issues. From staff and customer safety, to preventing shrinkage and improving operational efficiency in-store, our safety and security ecosystem is there to help every step of the way.
Staff and customer safety
A rise in violent incidents is exposing retail staff to assault and verbal abuse from customers, disrupting in-store operations, impacting job satisfaction, and compromising staff safety.
Preventing theft
Targeted by organised retail crime or theft facilitated by self-checkouts, retailers are experiencing increased levels of shrinkage and inventory loss resulting in huge financial losses.
Enhancing in-store efficiency
Without robust technology or systems, maintaining a personalised shopping experience, efficient customer checkout, and accurate inventory management can be challenging for many retailers.
Our retail technology solutions in action
Whether the incident in-store is minor or major, retailers face constant challenges. Discover how Motorola Solutions' retail technology can help in specific situations. Explore these various scenarios and click on the hotspots to find out how each of our voice, video, data, and analytics solutions contribute to building customer trust and safer retail environments.
Improve loss prevention with video technology
Reduce strain on security staff with video and body camera technology to deter criminals from theft and provide indisputable evidence for potential convictions.
Avigilon fixed video cameras
Protect what matters most in retail environments, with our small yet mighty dome security cameras that offer a low-profile monitoring solution.
Learn moreBody cameras
Visible recording devices like our body cameras are proven to reduce theft by discouraging potential shoplifters and by establishing accountability among employees. Recorded footage can later be used to prosecute offenders and recoup losses from shrinkage.
Learn moreVideoManager
Capture and process video evidence easily with VideoManager. Our software helps retailers seamlessly manage, organise, and analyse video data from multiple devices improving situational awareness and in-store operations.
Learn moreProtecting the safety of staff and customers
Our retail technology can help defuse aggressive customer interactions, gather evidence and protect colleagues especially when working alone, creating safer in-store environments.
Deter incidents with body cameras
Equipping retail colleagues and security staff with body cameras offers protection, helps keep them safe on the job and provide indisputable evidence when needed.
Learn moreReliable communications
The TLK 25 and TLK 110 WAVE PTX radios offer connectivity for retail teams across multiple locations, from the shopfloor to the security office. Lightweight and intuitive, these devices help colleagues and security personnel cooperate quickly and effectively to enhance the safety of customers and themselves when a threat arises.
Learn moreCLP Series
From back-of-house to front-of-store, the CLPe Series is your stylish and essential team communication tool built to last all day, everyday.
Learn moreStrengthen customer interactions
Smart video technology and real-time communications help retailers better understand customer behaviour and preferences to inform store layouts for an improved customer experience.
Avigilon fixed video cameras
Protect what matters most in retail environments, with our small yet mighty dome security cameras that offer a low-profile monitoring solution.
Learn moreAdd value to customer experiences
Notify retail teams when a returning customer visits yourstore using ANPR technology. In-store colleagues can then be quickly assigned and offer a personalised shopping experience to enhance sales and improve brand loyalty.
Learn moreEffective retail communications
MOTOTRBO two-way radios helps retail teams focus on the customer, enabling them to connect instantly, respond quickly to address customer requests and provide premium service.
Learn moreSupporting store security professionals, body-worn cameras have secured numerous convictions relating to theft and violence against staff, and are playing a crucial role in keeping the public safe.
Asda
Retail is equal parts image and customer service. We made the Motorola Solutions CLP look as good as it functions.
Currently, the radio battery lasts 18 hours which is really useful for long work shifts.
Koji Kuwaba
Head of Security, Hakata Daimaru
Discover our retail technology ecosystem
Our comprehensive safety and security ecosystem harmonises essential voice, video, data, and software technologies to empower retail teams at all levels. From floor staff to management - communicate and collaborate with efficiency, prevent losses, and maintain an optimal shopping experience for customers. Explore the innovative technologies of our ecosystem.
Resources for safer retail
Safer retail overview
Discover how our safety & security ecosystem can address needs within your stores.
Body cameras for retail
Creating safer in-store environments with body cameras for retail.
Effective communications in retail
Creating exceptional customer experiences using voice communications.
2024 UK retail worker safety report
We surveyed retail workers across the UK to understand the state of retail worker safety today.
TLK 25 Wi-Fi
TLK 25 Wi-Fi enhances push-to-talk, enabling communication beyond a single location.
CLP446e radio
CLPe Series: stylish, durable team communication tool for all-day use, anywhere in-store.
TLK 110 radio
Rugged PTT radio with broadband flexibility, easy management, boosts safety and connectivity.
VT100 body camera
With its customer-friendly appearance and live streaming, the VT100 is ideal for retail teams.
VB400 body camera
The VB400 is our tried and tested, rugged and high performing body camera.
Day in the life: Retail associate
A walk-through of what an associate’s day looks like using body cameras.